North Mississippi Medical Center Community Report 2009 - (Page 2)

Critical Success Factors: People Maintain high quality workforce Service Our mission: To continuously improve the health of the people of our region. Improve customer service Quality Improve prevention and health education services. Improve health outcomes Our vision: To be the provider of the best patient-centered care and health services in America. Financial Produce financial resources required to support mission and vision To our community Thank you for your time and interest. This Report is a snapshot of the many ways we’re helping people in our community receive the care they need. It’s a story of health and hope in 24 counties in north Mississippi and northwest Alabama. It’s a story of physicians, staff and volunteers being good neighbors in their communities. It’s a story of more than $300 million in charity care over the past five years alone. But it’s also the story of thousands of talented and dedicated individuals coming together as a team to provide the best patient-centered health care in America. It’s a story that national health care media, quality rating agencies and many other organizations have taken note of. And a story we think you should know, too. After reading our report, we’d like your opinion on how we’re doing. If you’re a current or former patient, we encourage you to complete a Press Ganey survey if you receive one. The progress North Mississippi Health Services is making is quite notable. We invite you to share your thoughts with us at www.nmhs.net/contact_us. All our best, John Heer President and Chief Executive Officer North Mississippi Health Services C.K. White, M.D. 2008-2009 Chairman Board of Directors North Mississippi Health Services Growth Expand access to health services Our Values: CARES Compassion Show sincere care and kindness for those I serve Accountability Take responsibility for my action Respect Treat everyone with dignity Excellence Achieve excellence through innovation, teamwork and doing my best Smile Always be friendly www.nmhs.net/about_us.php http://www.nmhs.net/contact_us http://www.nmhs.net/about_us.php

Table of Contents for the Digital Edition of North Mississippi Medical Center Community Report 2009

North Mississippi Medical Center Community Report 2009
Contents
People
Service
Quality
Financial
Growth

North Mississippi Medical Center Community Report 2009