Contract - October 2011 - (Page 84)

Key Healthcare Design Highlights • Treatment pods feature accent walls in saturated colors like teal, red, and orange. Staff did not anticipate how popular these options would become with patients, who request particular pods depending on moods or preferences. • Casual lounge areas encourage staff and patients to develop personal relationships, making patients more likely to ask important health-related questions than they would in a more clinical environment. • The flex treatment room in back accommodates alternative therapy treatments including Reiki massage, acupressure, and yoga—stress-reducing activities that patients appreciate. DAY OF MODIFY TREATMENT VISIT W/ PHYSICIAN traditional TREATMENT The team selected a 7,745-square-foot storefront space on Atlantic Avenue, a busy thoroughfare near downtown Brooklyn. The location was chosen based on the density of patients living in the borough, as well as its proximity to multiple subway lines. From the street, the center appears to be an inviting neighbor to the surrounding shops, and is not at all institutional; with its minimal signage, passersby often mistake the space as a gallery or spa. In fact, it does contain a gallery: the lobby serves as an exhibition area for work by local artists. ASSESSMENT BLOODS & VITALS CHECK IN ROOM IN WAIT DAY BEFORE PHONE ASSESSMENT MODIFY TREATMENT VISIT W/ PHYSICIAN DAY OF ROOM IN START IV PROCESS LABS DRUG PREP DRUG DELIVERY Indoor pocket park Upon entering the front door, patients are promptly greeted by a staff member or they can choose to check themselves in. Then they proceed directly to one of the 12 unique treatment rooms, referred to as “pods,” situated along the edges of a light-filled “Central Garden” lounge zone. “We spent a lot of time with the idea of sanctuary,” explains Willemse. “New York is intense, as is therapy, so we created a variety of spaces that allow patients to choose whether to interact and be social or to remain more private.” REMOTE REMOTE AT BIC PATIENT INVOLVEMENT PATIENT WAITING TRADITIONAL METHOD NO PATIENT TIME REQUIRED A stainless-steel and mesh water feature (top) adds to the tranquility of the central garden space. Backlit translucent panels (center) utilize color-changing LEDs, drawing attention to the whiteoak reception desk. Slatted-wood ceiling panels lend warmth to the space. Patient waiting time is minimized in the “chemo ready” treatment plan (above) implemented at this center. 84 contract october 2011 www.contractdesign.com Photos by (from left) John Bartelstone Photography; Chun Y Lai ‘chemo ready’ TREATMENT PICK PHARMACY CUE PHARMACY ASSESSMENT BLOODS & VITALS GOES HOME CHECK IN START IV PROCESS LABS CUE PHARMACY DRUG PREP http://www.contractdesign.com

Table of Contents for the Digital Edition of Contract - October 2011

Contract - October 2011
Contents
Editorial
Industry news
Product briefs: healthcare
Product focus: caregivers need care, too
Product focus: above + below
Product focus: glass for health
Advancements made in evidence-based healthcare design
The power of design
Less clinical, more hospitable
Beautifully lean
Raising the bar
New life
Urban sanctuary
The 2011 healthcare environment awards
Designers select: healthcare products
Ad index
Perspectives

Contract - October 2011