2012 DELTA TRAVEL GUIDE - (Page 10)

DELTA AIR LINES continued from page D8 DEEPENS TIES TO LATIN AMERICA Those who are not a Diamond, Platinum, or Gold Medallion member with Delta, can experience Sky Priority services immediately by booking a BusinessElite, First Class, or Business Class ticket, or by simply being a SkyTeam Elite Plus or Alaska Airlines MVP Gold member. The new agreement between two of its founding members will strengthen SkyTeam’s position as the only global alliance with a full-service, Mexico-based international carrier and expands SkyTeam’s presence in fast-growing Mexican and Latin American markets. @DeltaAssist offers on-the-go support To help customers with real-time travel issues before, during and after a flight, in 2010 Delta launched @DeltaAssist on Twitter.com, an on-the-go social media customer service support program. Using Twitter, agents answer questions pertaining to Delta’s policy and procedures, assist with lost baggage, rebook a canceled flight and help customers affected by general service failures. So whether you’re flying from San Francisco or Santiago, customer support is literally at your finger tips on @DeltaAssist/ Twitter.com. You can also find us on Facebook. Award-winning frequent flier program Delta offers Latin American travelers a variety of options to earn frequent flier miles when flying on Delta and its SkyTeam member airlines. Nearing its third decade, SkyMiles is one of the longestrunning and most successful loyalty programs in the travel industry and has been recognized with industry accolades multiple times. SkyMiles have no expiration date, allowing members to continue earning and adding miles over time. GOL Delta and GOL Linhas Aéreas Inteligentes of Brazil have committed to an agreement for a long-term exclusive commercial alKey alliance partnerships Delta has deepened its partnership with several strategic part- liance. Under the agreement, Delta and GOL, which has a 40 ners in Latin America, including Aeromexico, Aerolineas Ar- percent market share in Brazil, will expand cooperation to benefit from each other’s strengths and further link Delta’s expansive gentinas and GOL in Brazil. network with one of Brazil’s largest and most successful airlines. As part of the agreement, Delta will invest $100 million in GOL and Aeromexico Delta and Aeromexico are forming a long-term, exclusive com- will have a seat on the GOL board of directors. Delta is now selling service on 56 GOL flights between Sao mercial alliance. Under the agreement, Delta and Aeromexico will expand cooperation to leverage each other’s strengths and Paulo, Rio de Janeiro and Brasilia and 15 Brazilian destinations: link Delta’s expansive network with Mexico’s largest passenger Belem, Belo Horizonte, Cuiaba, Curitiba, Florianopolis, Fortaleza, network. As part of that agreement, Delta has announced plans Goiania, Iguassu Falls, Joao Pessoa, Navegantes, Porto Alegre, to invest $65 million in Aeromexico and will have a seat on Aero- Recife, Salvador, Teresina and Vitoria. “Delta continues to grow its network in Latin America thanks to mexico’s board of directors. strong and visionary partners like GOL, allowing our customers to enjoy a seamless travel experience and an expanded network throughout Brazil,” said Ferri. Delta currently offers 35 nonstop weekly flights between the United States and Brazil, including service between Atlanta and Sao Paulo, Rio de Janeiro and Brasilia; between New York-JFK and Sao Paulo; and between Detroit and Sao Paulo. The airlines also have a reciprocal frequent flyer agreement which allows customers from Delta’s SkyMiles and GOL’s SMILES programs to earn and redeem miles for flights. Working to become the best airline in Latin America With its extensive route network, improved services, facilities, products and partnerships, Delta’s vision for growing in Latin America and the Caribbean is squarely on target. The airline is rightly positioned and doggedly determined to become the best U.S. carrier in the region. D10 january 2012 recommend.com Aerolineas Argentinas Delta and Aerolineas Argentinas, the flag carrier of Argentina, will begin codesharing this year on flights connecting Miami and Atlanta to Buenos Aires as well as service to 14 U.S. destinations, eight domestic destinations in Argentina, three flights to Canada and flights to Brazil, Bolivia, Chile, Paraguay and Uruguay. Aerolineas Argentinas will become the second Latin American member of Delta’s SkyTeam global airline alliance when it joins SkyTeam this year, allowing the carriers to provide additional customer benefits including reciprocal frequent flier programs. SkyMiles and Aerolineas Plus members will be able to accrue and redeem miles on all Delta and Aerolineas Argentinas flights. The airlines already offer reciprocal access to their lounges, including more than 50 of Delta’s award-winning Delta Sky Club lounges in 35 airports worldwide and Aerolineas Argentinas’ Salon Condor at the Ministro Pistarini International Airport in Buenos Aires. http://www.Twitter.com/DeltaAssist http://www.Twitter.com/DeltaAssist http://www.recommend.com

Table of Contents for the Digital Edition of 2012 DELTA TRAVEL GUIDE

Antigua; Aruba
Nassau
Freeport; Exuma
Bermuda; Bonaire
George Town
Punta Cana; Santiago
Santo Domingo; Grenada
Port-au-Prince; Montego Bay
San Juan
St. Kitts; Saint Lucia
St. Maarten
Providenciales
St. Thomas; St. Croix
Acapulco
Cancun
Cozumel
Guadalajara
Ixtapa/Zihuatanejo
Los Cabos
Mazatlan
Mexico City
Monterrey
Puerto Vallarta
Belize City
San Jose
Liberia
San Salvador
Guatemala City
Roatan
San Pedro Sula
Tegucigalpa
Managua
Panama City
Buenos Aires
Brasilia
Rio de Janeiro
Sao Paulo
Santiago
Bogota
Quito
Georgetown
Lima
Caracas

2012 DELTA TRAVEL GUIDE